Advance Search
Thai Eng Chinese
Toll Free Number: 1-866-474-6442 / Thailand local Contact No. +66-26408201
Sign In Sign In
New to GemTradeNet? 
Knowledge Center
Get answers to your most frequently asked questions (F.A.Q)! You can also leave your feedback on the answers and prompt us with more questions. Our knowledge center guides you and assists you in understanding the different functions, features and services available and provided by
Live Online Help
Live Chat Assistance is provided for all registered members on the network. Chat online with our dedicated support representatives to get more information about our services and programs. Select from an array of definitive options on our online support network specifically provided to understand your requirements and questions. The online chat utility is also provided to all members who can use it to interact real time with buyers and sellers in the online marketplace.
  Live chat by LivePerson
Support Hours
9 am - 6 pm Monday - Friday
Time zone: +7 Hours GMT (Bangkok, Hanoi, Djakarta)
Customer Service
Our online customer service representatives can assist you with general queries, account set-up related questions and other issues. For quick assistance you can use the Live Chat utility or send an email to .  You can also call our support hotline at 1-800-xxx-xxxx. For more details visit our Online Support Centre.